Last updated: 4 July 2026. This Privacy Policy explains how AOLS collects, uses and manages personal information provided through this website, contact forms, email, phone calls and project enquiries.

1. About this policy

AOLS is a logistics consulting business based in Perth, supporting warehouse, distribution, supply chain and operational improvement projects across Australia.

This policy applies to personal information collected through the AOLS website and related business communications. It does not replace any privacy, confidentiality or data handling terms agreed in a signed client agreement, proposal, statement of work or non-disclosure agreement.

2. Personal information AOLS may collect

AOLS may collect personal information when you contact the business, submit an enquiry, request a discussion, use a website form or communicate about a potential or current project.

This may include your name, organisation, role, email address, phone number, address, enquiry details, project information and any other information you choose to provide.

3. How information is collected

Information may be collected directly from you through website forms, phone calls, email messages, meetings and project discussions. AOLS may also receive information from your organisation, authorised representatives, suppliers, project stakeholders or publicly available business sources where relevant to an enquiry or project.

4. Why AOLS collects information

AOLS uses personal information to respond to enquiries, discuss potential projects, provide consulting services, manage client communications, prepare proposals, coordinate project activity, maintain business records and improve website and business operations.

AOLS may also use information where required for administrative, legal, accounting, insurance, safety, compliance or dispute management purposes.

5. Website forms and email

When you submit a contact form, the details you provide are sent to AOLS by email so the enquiry can be reviewed and answered. Please avoid including sensitive personal information in website forms unless it is necessary for your enquiry.

6. Website analytics, maps and third-party tools

This website may use third-party tools, plugins, embedded maps, hosting services, email services, spam protection, analytics or security features. These services may process technical information such as IP address, browser type, device information, referring pages and website activity.

Third-party websites and embedded services are governed by their own privacy practices. AOLS is not responsible for the privacy practices of external websites or services.

7. Disclosure of information

AOLS may share information with service providers, professional advisers, project stakeholders, contractors, technology providers or other parties where reasonably necessary to respond to an enquiry, deliver services, administer the business or comply with legal obligations.

AOLS does not sell personal information.

8. Project information and confidentiality

Logistics projects may involve commercially sensitive operational information. AOLS aims to handle project information responsibly and use it only for the purpose for which it was provided, unless otherwise authorised or required by law.

Project-specific confidentiality obligations may be further detailed in a proposal, services agreement, non-disclosure agreement or other written terms.

9. Security and retention

AOLS takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No website, email system or online service can be guaranteed completely secure.

Information is retained for as long as reasonably required for the purpose it was collected, for business record keeping, or to meet legal, accounting, insurance or administrative requirements.

10. Access and correction

You may contact AOLS to request access to, or correction of, personal information held about you. AOLS may need to verify your identity before responding and may refuse a request where permitted by law.

11. Changes to this policy

AOLS may update this Privacy Policy from time to time. The updated version will apply from the date it is published on this website.

12. Contact

Questions about this Privacy Policy can be directed to AOLS using the contact details below.